Love & Light School Privacy Policy

Last modified: 3/16/2021

Introduction

Love & Light Crystal Therapeutics, LLC (“we”, “us” and “our”) respects the privacy concerns of our community of users.  In this Privacy Policy, we describe our privacy practices with regard to information we collect through our websites (loveandlightschool.com and crystalhealerschool.com, ) to help you make informed decisions about how you share information when you visit our use our websites, as well as your rights in determining what we do with the information we collect or hold about you. 

This Privacy Policy applies to information we collect:

On our websites.

In emails, texts, and other electronic messages between you and our websites.

When you interact with our advertising and applications on third-party websites (including our social media pages and live-streams), if those applications or advertising include links to this Privacy Policy.

This Privacy Policy does not apply to information collected by any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from our websites.

By accessing or using any part of our websites, you agree to this Privacy Policy. Please also review the Terms of Use located here https://loveandlightschool.com/terms-of-use/, which also governs your use of our websites. If you do not agree with our policies and practices, you should not access our websites.

Information We Collect and How We Collect It

We collect “personal data” (information that identifies, directly or indirectly, a particular individual) and anonymous data that does not directly or indirectly identify an individual and cannot be reasonably used for that purpose.  In particular we collect the following:

Information you provide to us when you create an account, enroll in a class, attend a live-stream, enter a promotion, or contact us, such as your name, phone number, email address, country of residence, gender, date of birth, purchase history, username, and password.

Your User Contributions.  Our websites and our applications on third-party websites (including our social media pages) may offer interactive features that allow you to share messages, opinions, audio, video, photos, or other content with other users of our websites and/or our applications (collectively, “User Contributions”). 

Usage, viewing, technical, and device data using analytics tools when you visit our websites, use our applications on third-party sites or platforms, or open emails we send.  This information may include your location, dates and times, pages viewed, links clicked, browser or device type, unique device identifier, and IP address.

Technical information through a variety of technologies, such as cookies, Flash cookies, pixels, tags, software development kits, application program interfaces, and Web beacons, including when you visit our websites and applications or use our applications on third-party sites or platforms using one or more devices, whether or not you are logged in or registered.

Information we obtain from a third party, such as a site or platform provider, about use of our websites or applications on third-party platforms or devices.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on our websites, including payment processors, video applications, and advertisements, are served by third parties. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our websites. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Our Use of Collected Information

We use collected information for the purpose of administering our business activities such as completing purchases, providing you with notices about your user/customer account, customer service, troubleshooting, and improving our websites’ design and functionality.  From time to time, we may email or text you promotional messages. You always have the ability to opt out of such communications.

For each User Contribution you share with us in any manner, you grant us and our affiliates a royalty-free, perpetual, irrevocable, non-exclusive, fully assignable right and license to use, reproduce, modify, translate, transmit, and distribute, display, and otherwise disclose to third parties any part of such User Contribution (including your name, image, likeness, and/or voice contained therein) without further compensation or permission.  You further waive all claims arising directly or indirectly from our exercise of the rights granted to us in this paragraph.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your personal data unless we provide you with advance notice.  This does not include our websites’ hosting partners and other parties who assist us in operating our websites, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our websites’ policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable user information may be provided to other parties for marketing, advertising, or other uses.

Notwithstanding the above, your User Contributions may be disclosed subject to the terms of this Privacy Policy and our Terms of Use.  Additionally, we cannot and do not guarantee that your User Contributions will not be viewed by other users of our websites or any other person.  All User Contributions you provide are done so at your own risk.

Data Retention and Access

We will retain your personal data only for as long as necessary for the purposes it was retained, such as to enable you to use our websites and your products or to provide services to you. In some instances, we may retain data for longer periods in order to comply with applicable laws (including those regarding document retention), resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business. All personal data we retain will be subject to this Privacy Policy and our internal retention guidelines. We respect your control over your information and, upon request (after confirming your identity), will provide you with a copy of all such collected information. You also have the right to amend or update inaccurate or incomplete personal data, request deletion of your personal data, or request that we no longer use it.  In some cases, we may not be able to delete your personal data except by also deleting your user/customer account.  Under certain circumstances we will not be able to fulfill your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort, but in any event we will respond to your request within a reasonable timeframe and provide you an explanation. In order to make such a request of us, please email us at [email protected].

If you delete User Contributions from our websites or our third-party applications, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other users of our websites or third-party applications.  Additionally, we reserve all continuing rights to your User Contributions as provided in our Terms of Use and this Privacy Policy.

Data Security

In order to protect your information, we have put in place appropriate electronic, physical, and procedural safeguards. We utilize standard encryption and security technology to protect data transfer, and our information systems are treated with the highest regard for security. In addition, we limit access to customer information to only authorized personnel.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our websites. Any transmission of personal data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our websites.

Links to Other Websites

We are not responsible for the content or practices employed by other websites that our websites may link to. We are also not responsible for any information that you might share with such linked websites. When you use a link to go from our websites to a third party website, our Privacy Policy is no longer in effect.  You should refer to each third party website’s respective privacy policy and practices prior to disclosing any information.

Children Under the Age of 18

Our websites are intended for users who are 18 years of age or older.  We do not knowingly collect personal data from users under 18.  If you are under 18, do not use or provide any information on our websites through any of its features or provide any information about yourself to us.  If we learn we have collected or received personal data from a user under 18, we will delete that information from our records.  If you believe we might have any information from or about a user under 18 please contact us at [email protected].

Information for Users Outside of the United States

Your personal data may be stored, transferred, and processed in and to the United States and in other countries by our affiliates and/or service providers. The data protection laws in these countries may provide a lower standard of protection for your personal data than your country of residence. We take great care in protecting your personal data and have put in place adequate mechanisms to protect it when it is transferred internationally. We will transfer your personal data in compliance with applicable data protection laws and will implement suitable safeguards to ensure that your personal data is adequately secured by any third party that will access your information.

By using our websites and providing personal data to us, you consent to the terms of this Privacy Policy and the collection, use, maintenance, transfer to and processing of your personal data in the United States or other countries or territories, and, unless otherwise stated in this Privacy Policy, we use this consent as the legal basis for that data transfer.

If you have questions or wish to obtain more information about the international transfer of your personal data or the implemented safeguards, please send us an email to [email protected].

Changes to Our Privacy Policy

We will post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on our loveandlightschool.com website home page. If we make material changes to how we treat our users’ personal data, we will notify you by email to the email address specified in your user/customer account and/or through a notice on our loveandlightschool.com website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our websites and this Privacy Policy to check for any changes.  Your continued use of our websites after we make changes is deemed to be acceptance of those changes.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, or to register a complaint or concern, contact our owner and Data Controller at: [email protected]